In the latest issue of BusinessWeek, there is an in depth piece on cloud computing – Cloud Computing’s Big Bang for Business. One of the sidebars includes a piece on Coca-Cola as an example of a company using a cloud-based system to streamline distribution. In a nutshell, 12,000+ store merchandisers (the guys in the red trucks that stock the Diet Coke at your local grocery store) no longer have to pick up instructions at the warehouse every morning before they head out on their route. “Using smartphones and a cloud computing setup…they stay in constant touch with their bosses and the company’s information storehouse. At the end of each stop, they complete online surveys that give the company a complete picture…in real time.”

This article is one of many recent cloud computing articles, which can make it look like cloud computing is the answer to almost any business problem imaginable. But can cloud computing alone ensure correct, on-time deliveries and solve all of the supply chain problems within large organizations such as Coca-Cola?

In PR, we are always mindful of the hype cycle…when a technology becomes the hot new thing and then becomes over-hyped. Often the interest in the new technology can overshadow the many other technologies it takes to provide a complete solution. For companies like Coca-Cola, the cloud computing infrastructure needs to work in combination of a large number of IT and supply chain management hardware and software.  Over time, reality sets in and the technology loses its youthful allure. Even as the technology matures and gains more widespread adoption, it likely will not be considered as newsworthy as the latest thing.

For example, I recently wrote about RFID, which not too long ago was considered a red hot technology.  Today it’s used for solving multiple business problems ranging from tracking items from the warehouse to the distribution plants to the store shelves, and everywhere in between. Using RFID, if a Coca-Cola employee were to pick up the wrong pallet, he would immediately realize it before hitting the road. More businesses are adopting RFID, even though  it is not garnering national magazine coverage like it once did.

Cloud computing and mobile devices are very important business technologies that justifiably are  getting national magazine headlines. But it’s also important  not to forget that these technologies are only a small piece of a much bigger puzzle.

Written by Tory Klaubo Patrick

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Tags: Business, BusinessWeek, cloud computing, Coca-Cola, Radio-frequency identification, RFID

This entry was posted on Thursday, June 25th, 2009 at 12:35 pm and is filed under Cleantech, RFID, Technology, Trade shows, Venture Capital. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.