I am on a small propeller plane flying from the lovely hills of Donegal, Ireland to the hustle and bustle of Amsterdam for a tradeshow.  I started my vacation nearly 11 days ago with a week in Dublin, followed by a long weekend in Donegal.  Dublin, as many of you probably know, is like many big cities.  There are restaurants and stores and lovely hotels for tea…and occasionally you’ll find a Wi-Fi hotspot.

The later part of my vacation however, was very different.  You see, Donegal is the home of my grandfather.  Instead of spending my time searching for a Wi-Fi hotspot, I sat with my great aunt and great uncle and heard stories about the birth of my grandfather and his 8 siblings and what life was like 70 and 80 years ago.  We sat at her kitchen table, drinking tea and eating scones and virtual time stood still.

During my time there, we visited relatives. They all live within a few kilometers of each other – aunts and uncles, 2^nd and 3^rd cousins….all sharing the common bond of our family matriarch – Granny.  I had tea, ate biscuits and took pictures.

The second day of my visit, we woke to a strong frost and a light snow.  There were no cars on the road so it was in our best interest to wait until the afternoon to drive, when the frost would melt.  In the meantime, I sat in the kitchen with my Great Aunt and worked on the family tree for my generation – all of my 3^rd cousins (all 118 of them!) their ages and the number in each limb in the family.  My aunt would talk and she would bake. Then, she would talk some more and she would bake some more.  In all the hours that we sat there, my cell phone never rang and the beep of an email never interrupted…you see…I was unplugged.

In the precious moments of the last few days, I learned an important lesson that you can not come across easily.  As hard as we work most of the year, it is vital that we sit back and take time to get back to our roots.  For me, that meant unplugging.  My time of being unplugged has come to an end as I head to the ISE tradeshow in Amsterdam.  And as irony would have it, I will continue to stay in connection with a handful of my cousins…through Facebook.

No, this post isn’t about the song played at every wedding this year from Beyoncé. (Although this clip from SNL puts a smile on my face every. single. time.)

Denis Pombriant wrote a great piece earlier this month for CRM Buyer based on new research from Pingdom indicating that most social networking and social media sites are frequented by more women than men. As a woman, I don’t find this all that shocking. Not only do I have more female “friends” on-line, but based on the actual interactions from these friends on social networking sites, it’s clear who the social sex is. I had to set up my own husband’s Facebook page just to get him to join! But I digress…

What I did find interesting (and Denis does, too) is what the data doesn’t illustrate. He says, “Think about the skill set that we prize in sales and marketing people. How does that skill set align with the people in the social strata?”

So what does that mean for those of us trying to reach out to consumers? In PR in 2009, we have been telling our clients to jump on social networking sites and get involved. But given this new data, we must take it a step further and explore whether or not we are missing a large portion of the population who aren’t on these social networking sites.  And those that are on the sites, well, we need to ensure our message is clear to the audience.

As we close out another year and look to what will work in the PR industry in 2010, the discussion will continue – how do we bridge the on-line vs. off-line gap. And the age-old question, how do we bridge the gender gap?

I welcome your comments.

New technologies are always evolving and changing the way we communicate. According to research from IPG’s Universal McCann and AOL, “One out of every seven minutes of media consumption today takes place via mobile devices…That’s expected to grow by 60 percent over the next two years.” Many of our clients are looking into website redesigns in order to make them more mobile-friendly. It’s interesting to see this shift. No longer is just having a blog good enough. Now it must be mobilized. And in doing so, we are finding that content must be refreshed more frequently, so as not to get lost in the shuffle

MediaPost recently reported on a new survey by Princeton Survey Research International, which found that 90 percent of Internet users between 18 – 29 use video sharing sites, up from 72 percent one year ago. But that’s not all. Online adults ages 30 – 49 also showed big gains over the past year; 67 percent now use video-sharing sites, up from 57 percent in 2008. So we now work with our clients to produce more video content and add pictures and videos to press releases.

Additionally, how we get news and information is changing on a regular (dare I say, daily?) basis. As PR professionals, we focus on people who are influencers. Traditionally, this has been the media or industry analysts. While these folks remain influential, there is a new group of influencers. There are blogs that comment on or repackage the news, some of whom have larger followings than the original content (e.g. Gawker).  People  now regularly forward news to their friends and colleagues via social networks and Twitter.

PR is also an ever-evolving game. Not so long ago, press releases went out via fax. You read that right, fax. That little machine in the corner of the copy room that the interns look at in bewilderment. That was cutting edge. Then came e-mail. Now, as how people get their news is in a state of constant change, we are continually adapting to make sure that we are getting the word out to the right people in the way they want to receive it.  I guess it is not surprising that change has come to news, which after all, is the business of reporting on change.

It’s time for a fractured fairy tale: Spinning the Web: P.R. in Silicon Valley, courtesy of the New York Times.  Once upon a time in a Sand Hill Road conference room, an entrepreneur, a VC and a PR consultant met to discuss the launch of Wordnik, a website about language and word usage. The PR person suggests a press tour of leading tech blogs (TechCrunch, GigaOm, etc.).  This suggestion is rejected by the VC as not a good match for a language website. Instead, they decide that they would have influential Silicon Valley entrepreneurs mention Wordnik in social media.  As so it came to be.  Digg founder, Kevin Rose, twittered that Wordnik was “truly amazing.”

From there, people started madly retweeting, which led to Wordnik becoming a trending topic on Twitter. Then, everyone in the Valley was abuzz about Wordnik. People will look back on these past few months as the “Summer of Wordnik.” And they all lived happily ever after.

Except that in the real world, the launch of Wordnik went virtually unnoticed.  As Michael Arrington reported in TechCrunch, Wordnik received a small blip in traffic and then quickly returned to its previous minuscule level. Since this is a fractured fairy tale, the frog doesn’t get turned into a prince.  But there are some lessons to be learned.

Hipsters vs. Word Nerds:  Before starting a launch plan, the first imperative is to determine “who is the target audience?” Then, look for the best way to reach them.  Here the target audience was …. Wordniks. The VC was correct that word nerds really don’t follow mainstream tech blogs.  But targeting hipsters using twitter is more about making a fashion statement than a viable launch plan for a language website.  

Something Old, Something New:  Much of the debate generated by the Times article is about whether social media is replacing PR. This is based on a false premise. The rise of new technologies doesn’t mean that the old technologies are banished to a virtual thrift shop. The new supplements the established. The old technology adapts to fit in with the new. At the time of the original Fractured Fairy Tales, PR people mailed press releases to the local newspapers. Today, the number of communication tools and influencers has increased exponentially. But press releases now incorporate SEO and still remain in the mix.

PR and Social Media, Better Together: Combining PR and social media into an integrated strategy can deliver great results. PR provides an efficient way to quickly gain traction with the targeted influencers and audience. Social media builds connections with these folks.  By social media, I mean participating in conversations on Twitter and Facebook, joining the blogosphere by writing and commenting on blogs rather than having Internet celebrities tweet on your behalf. You could argue it would be better to just use social media to gradually grow an audience (especially with a niche product).  But these days, VCs and board members want to see immediate results, as evidenced by Wordnik’s VC participating in the PR discussion. Though prior to launching a PR campaign, it is important that the product is ready for the attention (see: PR for Tech Start Ups – Are you ready for your close up?).

The Happy Ending: Completion of a product launch should be the first of many interactions with customers, partners, and influencers. There are many opportunities to build, even on a less than successful launch. After all, it’s more important where you end, than how you start. And this is where this post happily ends.

Nine months and two Facebook redesigns ago, Jennifer Kutz wrote a post about the Wisdom of the Crowd Goes to a Trade Show. She discussed the trend of trade shows opening the show agenda selection process to their audience.  She mentioned one proposed panel in particular: Privacy and Personalization – Oxymoron or the Perfect Match?, for the SXSW Interactive show in Austin, and invited people to vote for that panel.

As SXSWi just completed, I thought it would be fun to fill you in on how things turned out. Our efforts to get the word out about the panel was successful. Privacy and Personalization – Oxymoron or the Perfect Match? received enough support that it was selected. The Guardian featured the panel in an article: @SWSXi: The impossible balance between privacy and personalisation?, and called the topic: “one of SXSWi’s core conversations.” The picture on the top left of this post is from the panel courtesy of the Guardian.

The experience also gave us an insight into the power of blogs and social media to create conversation about key issues.  We used Facebook and Twitter to point people to Vantage Points to get the word out. Rather than asking or pitching people to vote for our client, all we did was to discuss the topic and offer people a link to vote. This was a departure from the traditional PR model. But we believed facilitating conversation was more appropriate for topic and the SXSWi show audience.

The wisdom of the crowd approach has extended to voting for awards. This year, CTIA is allowing people to vote for its Emerging Technology Awards and Best of Show.  One of  our clients, Ditech Networks is nominated for its cool mStage platform which allows people to use their voice to access web applications in the middle of a mobile phone call.  You can read more about it in Technology Review. If you would like to vote for mStage for Best of Show, follow this link and choose mStage (third from left on the third line) as one of your favorites.  Feel free to check out and vote some of the other great nominated products too. It is good to part of the crowd that leads.

As you probably already know, last week was the first week of the new show “Late Night with Jimmy Fallon.”While I don’t watch many late night shows myself, his is truly one that I have come to enjoy. He brings geeky to a whole new level. Not only is he on Twiter, but he recently attended this year’s CES show.

On Monday night, Jimmy brought on Engadget’s Joshua Topolsky to talk about the new Palm Pre. Not very familar with the other two guests, I quickly jumped to the end of the show to catch this hilarious, but awesome interview. Acting like good ol’ buddies, Jimmy and Josh discussed the new Palm Pre and how it competes with the iPhone.

What really gets me is the fact that so many of my friends don’t know about Twitter or Engadget for that matter! A fellow geek, Jimmy is pushing all of the blogs, articles, social media, etc. that we deal with on an everyday basis into the view of others. Not only that, but he COMMUNICATES to the rest of the world. Commenting on other tech blogs, getting interview questions from Twitter, regularly updating his show’s blog - these are all actions that I find really impressive.

Want to satisfy your inner-geekiness too? Catch Late Night with Jimmy Fallon each weeknight at 12:35E/11:35c (or DVR it!). If not for the geek factor, then at least for the Like it for $10 and other fun segments! Follow @jimmyfallon and @joshuatopolsky for some additional entertainment.

Update: Tweet Up at Mobile World Congresson Wednesday Feb. 18 at 5 pm. Location: 7 Sins, Muntaner 7, 08011. Please check out http://blog.pr-vantage.com/?p=1036 for more Tweet Up details.

Surprisingly, less than a month before Mobile World Congress 2009, no one had set up a hash tag on Twitter for the major wireless industry trade show. A “hash tag” uses the symbol – # – followed by a name to allow people to search and find information on Twitter. With a hash tag, people attending the show could connect with other people at the show. Also, people not attending the show could follow in real-time what was happening at the show.

So into the breach jumped the Vantage Communications team. With the help of Tory Klaubo, we checked out who recently had posted Tweets on Mobile World Congress. We then got a discussion going and came up with #mwc09. Then we tweeted the name out to the community, and it was retweeted and retweeted. Our imediate goal is to connect more people attending the show via Twitter. Eventually, the plan is for me to be Live-Tweeting during the show.

Although social networking will be a hot topic for MWC 09, it is surprising that the organizer, GSMA, is not actively using Twitter, Facebook, etc. to enhance the experience of people attending the show. There have been sporadic posts on social media about trying to make a connection. Yet, there seems to be a large void in connecting these people. With travel budgets under siege, trade show organizers need to go the extra mile. Using social media to make connection seems like an easy and inexpensive way to add value.

Until this comes to pass, Vantage is stepping up. Join us by spreading the word about the show via Twitter, Facebook and LinkedIn. To keep up with my Mobile World Congress experiences, follow me on Twitter: @robadler. If you want to meet at the show, e-mail info [at] pr-vantage.com, leave your contact information in the comments or send me a message on Twitter.  But social networking will only be successful if  we all are responsible and take action. Look forward to connecting with you.

Why should the media and bloggers have a monopoly in recapping last year’s events? Though most Vantge Points posts are about thought leadership, we want to get in on the action too. So here is the very first Vantage Communications Year in Review.

Despite a very challenging economic environment, it was a year of continued success for our clients as well as for our agency. Some of the 2008 highlights are recapped below: 

1. We re-launched the company as Vantage Communications with a new website and our Vantage Points Blog. 

2. 10 new clients joined our client family. This reflected strong growth in green building PR and social media.  We are also proud that 10 of our clients have been with us for over 2 years.

3. Multiple clients received recognition as recipients of elite awards including Wall Street Journal’s 2008 Technology Innovation Award,Aspen Institute for Innovation in Energy Conservation, Deloitte & Touche Technology Fast 50, Light Reading’s Leading Lights Award, eWeek Top 10 Products of 2008 and Popular Science Best of What’s New.
4. Vantage Communications also cleaned up on awards with the Stevie Award for Best PR Campaign and finalists for Platinum PR Award, Sabre Award and Stevie Award for Best Company.
5. Our clients were consistently featured in top tier publications. Please check out our best of coverage which includes Wall Street Journal, BusinessWeek, NY Times, Fast Company, Forbes, CBS, ABC, FORTUNE, WIRED, and USA Today.
6. As an innovative communications company, we’ve truly embraced social media. Our staff is active on Facebook and Twitter and 18 people contributed to Vantage Points.
7. Vantage expanded its client services to include more new media capabilities such as video production & editing and audio podcast support, completing several client projects during the year.
8. Company-wide Vantage has added new green initiatives across its offices. It is important to walk the walk, not just talk the talk.

We are very proud of our 2008 accomplishments. We could not have achieved what we did without the support of our clients and the members of the Vantage ecosystem. For this, we are truly thankful. We have more innovations in store for 2009. But for now, here’s a toast to our clients, our team, our partners, and the new companies we’ll partner with in 2009!

Recently, someone posted the Twitter addresses of all of the BusinessWeek editorial staff. What makes this especially interesting was that the poster was not a hacker or a wayward PR person, it was John Byrne, Editor in Chief of BusinessWeek.  In his article, Byrne stated:

“Two months ago, in a post entitled Twittering Your Way Into Our Newsroom, I invited readers to follow me and partake in an experiment to bring the outside in and the inside out. Some 2,640 people are now following me. Thousands of others are following the more than 30 journalists at BusinessWeek who are now on Twitter.

So if you are on Twitter, I invite you into our newsroom via my Tweets.”

The article resulted in the BW editors and reporters on the list receiving a spike of followers on Twitter. Of course, some of the people who took Byrne up on his invitation were PR folks.  The reaction to the reporters to PR folks in the newsroom was decidedly mixed. Some sent tweets welcoming their new followers. On the other hand, Steven Baker, one of the reporters, responded with a blog post, Freak out: Twitter infested by PR.  Baker noted that reporters “thought they shared their Twitter streams with a small group of friends and colleagues—and suddenly dozens of strangers were jumping on: Flacks!”  Baker estimates that half of his 2500 followers are PR folk.

The result is not particularly surprising.  Social media is becoming an important part of every PR campaign. PR agencies need to master social media tools before we can advise our clients on how to use them.  Tom Foremski of Silicon Valley Watcher said it bluntly, “I’ve always said that PR firms cannot claim to know anything about new/social media if they aren’t using it themselves.” 

This is one of the key reason that we created Vantage Points, and I proudly note that 17  people at Vantage have written posts for our blog. It also is why everyone at Vantage is on Facebook (including the CEO), we have our own Facebook Group, and most of us are twittering. For those of you who haven’t used Twitter, its like Facebook on speed, without all the pretty pictures.

So as the media and PR agencies jump into social media, we are finding that it is changing the way we interact with each other.  Facebook and Twitter shine a light on each other beyond the byline and the press release. Sometimes, it means that we see the frustrations that we each face in doing our jobs. Other times, it is sharing parts of our lives that are outside work, such as sharing opinions and recommendations on music.  Moreover, to help briidge the gap, there is now a  Journchat on Twitter,  which is a weekly (Mon 7-10pm CST) conversation between journalists, bloggers and public relations folks.

I also understand  how Stephen Baker felt.  That initial realization of being out in the open can catch you unaware.  I remember the first time someone outside Vantage (an editor!)  joined our group on Facebook.  It felt like someone snuck into our clubhouse.  But we quickly realized that it is really cool thing, and now encourage it.

And now, as John Byrne did…I invite you to follow me and some of my Vantage colleagues on Twitter:

@Robadler

@JenniferKutz

@lydhow

@CatrionaHarris

@lmchen

@cynthialai

@MarieGoltara

@rachelmarshall

@Klister

@toryk

@bschweitzer

@lyndastarr

@ar_perry

A tip of the hat to Catriona Harris for helping make sure this is the last post for 2008; rather than the first of 2009. 

Over on The New York Times’ Bits , Claire Cain Miller asks the question, Will Microblogging at Work Make You More Productive?

She points readers to two microblogging services – Twitter and Yammer. Our firm has taken to the Twitter bandwagon, but Yammer – just a few months old – seems like it might be a bit more worthwhile for business communications. As Claire mentions in her post, “The central question on Twitter, “What are you doing?” is transformed on Yammer to, “What are you working on?” Seems more in line with the day-to-day events of a typical 9-to-5 job.

She also quotes David Sacks, the founder of Yammer, when he says, “E-mail no longer serves its proper purpose, which is to request an active response.” I think the key take-away here is those two little words – ACTIVE RESPONSE. More and more we see various technologies pop up to help us communicate easier, better, quicker. But at the end of the day, what all of this communication is after is one thing: a response.

So regardless of which outlet you choose to express yourself, be sure to actively respond. Keep the conversation – and the two-way dialogue – going.